REGISTRATION
To purchase the products at the VOLTA CUSTOM site you must register.

PAYMENT
Payments by credit card on the VOLTA CUSTOM website are managed by Paypal and Stripe.

PAYMENT METHOD
VOLTA CUSTOM accepts payments via PayPal or with any credit card.
Use Stripe to pay by credit card.

SHIPPING AND ORDER DELIVERY
VOLTA CUSTOM uses the express courier to deliver your orders.
Since the products are assembled and calibrated by hand, assembly up to 50 working days (Monday to Friday) may be required for assembly, starting from the day we receive the payment for the the order.
The items are usually delivered within 5 working days from delivery to the courier of the shipment.
At the beginning of the shipping process, you will receive tracking information for delivery updates.
Shipments are made only on working days.

RETURNS

If you are not satisfied with the product, you can ask for returning the items within 14 calendar days from the date of delivery, to obtain a refund. You will just have to pay for the return shipping. Just contact us before sending anything, so that we can authorize the return and give you the necessary instructions about it. To be refunded, the items must not be damaged and must be in perfect condition (no marks or scratches, no affixing of stickers, hooks, velcro, etc.), i.e. they must be in the same condition in which you received, in their original packaging, with all contents (manuals, accessories, etc.). Once we will have received the product, and have completed the quality control, we will issue the refund.